1. Company Information
Culltr, a sole proprietorship located at Kapelleken 33/203, 9080 Lochristi, can be reached at:

• Email: info@culltr.com

• Telephone: +32 495 77 31 10

2. Services
Culltr offers custom graphic design services, including social media visuals, advertising design, and logo design. All services and project scopes are tailored to the client's needs.

3. Delivery
Delivery times depend on the project and are discussed with the client in advance. Files are generally delivered via email, and, if desired, through a cloud storage service. While we strive for timely delivery, we cannot guarantee absolute delivery dates due to variations in project requirements.

4. Intellectual Property and Usage Rights

• The intellectual property of work created by Culltr remains with Culltr until full payment has been received.

• Upon full payment, the client obtains the right to use the delivered work for the agreed-upon purposes.

• Culltr reserves the right to use work developed for the client in its portfolio, on its website, and on social media, including the use of the client’s logo, unless otherwise agreed in writing.

5. Payment Terms

• All prices are project-based and discussed with the client in advance.

• Invoices must be paid within 14 days of the invoice date.

• Cancellation Policy: If a project is canceled less than 7 days before the scheduled start date, the client is obligated to pay 50% of the total amount.

• In case of non-payment within the specified period, Culltr reserves the right to charge interest and collection fees and to suspend services until payment is received.

• All services delivered remain the property of Culltr until full payment is received.

6. Termination of the Agreement
Either party may terminate the agreement in writing if the other party fails to fulfill its obligations under the agreement and does not rectify the breach within 14 days of receiving written notice. In the event of termination, all ongoing payment obligations remain in effect, and any work completed up to the point of termination will be billed.

7. Liability
Culltr is not liable for any indirect damages, such as loss of profit or data. Our liability is, in all cases, limited to the amount paid by the client for the relevant service.
Additionally, Culltr is not liable for delays or inability to perform services due to force majeure, including natural disasters, technical failures, or other circumstances beyond Culltr’s control.

8. Confidentiality and Data Protection

• Culltr treats all information received from the client with strict confidentiality and will not share it with third parties without the client's consent, unless legally required.

• Data collected and processed by Culltr for service delivery is used solely to provide services and improve our client relationships, in compliance with the General Data Protection Regulation (GDPR).

• The client has the right to access, correct, or delete their data and can contact Culltr for this purpose at info@culltr.com.

9. Applicable Law and Dispute Resolution
All agreements with Culltr are governed by Belgian law. In case of a dispute, the parties will first attempt to resolve it through mediation. If mediation does not lead to a solution, the dispute may be submitted to the competent Belgian court.